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Costume Shipping Information
When Will I Get My Order?
Items listed as "In Stock!" are shipped next business day. Shipping may take 1 - 5 days depending on your location.
Items listed as "At supplier warehouse - Ships from us in 10 - 14 days" (or a similar message): these items are in stock with our suppliers, or in transit to our warehouse. Your item will be shipped from our warehouse once it has been received (usually within 7-14 days)
*International Orders - Delivery time to each country may vary, but for a guide you can visit the Australia Post website here : Australia Post International postage guide.
Shipping Costs
Australian Shipping
All Australian Orders are shipped via Australian Air Express Courier. Delivery is usually 1-2 business days but can sometimes takes longer for rural or remote areas.
Delivery is a flat rate of $6.95, however orders over $75 receive Free Shipping!
Orders over $100 will require a signature for delivery. If you are not home to accept delivery your items will be left at the nearest courier depot or Australia Post Post Office for you to pickup.
Please note: If your item is returned to us because of incorrect addressing we will have to charge a re-delivery fee if you wish the item to be delivered again, so please ensure your address is correct!
International Shipping (Outside Australia)
International shipments (if available) are sent via Australia Post International Airmail, or Express (Please Note: Australia Post Air Mail is a regular mail service and does not have a tracking number.)
Delivery time to each country may vary, but for a guide you can visit the Australia Post website here : Australia Post International postage guide.
Some articles can not be sent internationally for example hazardous materials or very large items.
Please Note: You are responsible for any duties or taxes deemed collectable by your country. There is a risk that some orders may get held by local customs and delayed. Please check with the appropriate authority to see if any taxes or duties apply before placing your order.
